Customer Service Representative and Account Manager Columbia

Customer Service Representative and Account Manager

Full Time • Columbia
Become a Customer Service Representative and Account Manager with Comprehensive Career Training Through InsurAcademy!
Are you looking for a career that offers job stability, strong income potential, great work culture, and the opportunity to make a difference? If so, then a career as a Customer Service Representative and Account Manager (CSR) in an independent insurance agency is for you! 

Independent insurance agencies located across South Carolina are looking to hire new CSRs today! Much of the current workforce is retiring and insurance is a rapidly growing field so agencies are adding to their staff. InsurAcademy will provide you with the necessary licensing education and career training to be “job-ready” to work as a CSR in one of our South Carolina independent insurance agencies. 

InsurAcademy’s high-quality and comprehensive curriculum covers a span of six weeks and features both live virtual and on-demand virtual training, enabling you to pursue your new career while still maintaining some flexibility to accommodate your current work/life demands. Plus, because all of the training is done online through a state-of-the-art virtual platform, you can attend InsurAcademy from anywhere! 

After graduation, you will be guaranteed a job interview with an independent insurance agency in South Carolina. All InsurAcademy graduates have access to an exclusive job board featuring agencies that are actively hiring for CSRs 

And did we mention that InsurAcademy training is FREE? Thanks to scholarship opportunities, the $1,500 tuition fee is covered for all students that successfully complete the program. (Scholarships only available to candidates who are NOT currently employed by a SC independent insurance agency. Current IIABSC member agency employees pay a reduced tuition fee of $1,350.)

The only expenses incurred by scholarship students will be:
* $45 for course materials
* SC licensing fee which is currently $25
* Fingerprint fee of $51
* Exam fee of $59 (SC Property, Casualty, Surety & Marine Insurance Producer - InsSC-PCSM04). 

However, upon successfully passing the licensing exam, InsurAcademy will reimburse students the exam fee, fingerprinting fee and licensing fee. The course materials will be reimbursed once the student takes the licensing exam. 


So, what are you waiting for? If you’re looking to start a career that will change your life for the better, apply today for the InsurAcademy Session that begins September 30th, 2024!


Who is the ideal candidate?
Anyone with a passion for learning, great customer service skills, and the qualifications of a successful CSR like
  • Desire to follow policies/procedures
  • Analytical
  • People-oriented; enjoys interacting with others
  • Diligent, strong follow-through
  • Organized
  • Consistent
  • Multi-tasker
  • Decisive, strong sense of urgency when working
  • You must live, or plan to live, in South Carolina


What is the application/selection process?
We are now accepting applications for the InsurAcademy program that begins Sept 30th, 2024. Students applying for InsurAcademy must be able to meet the requirements outlined below. Prospective students will complete the online application here and are required to take a verbal and math assessment as part of the application process. Application and assessment results will be used to select the final InsurAcademy candidates that best meet the criteria and profile identified for a successful CSR*. 


What are the requirements to attend?
  • You must be a SC resident to qualify for this training. 
  • Be able to pass a criminal background check. 
  • Have a reliable computer with video capability and Internet access
  • Able to commit a minimum of four hours/day M-F for a combination of on-demand and scheduled learning sessions (held between the hours of 8:30 am – 12:30 pm). You will also need to dedicate additional time to study the materials covered during the sessions.
  • InsurAcademy dates and training times: 
    • Phase 1: Pre-Licensing - September 30th - October 11th, 2024   M-F   8:30 am - 12:30 pm
    • Licensing - October 14th - November 1st (No scheduled classes during this time. Students prepare for and take state licensing exam)
    • Phase 2 - Agency Training - November 4th - November 15th, 2024   M-Th    8:30 am - 12:30 pm
  • Have a high school diploma or equivalent and at least 2 years of work experience (does not have to be insurance related)
  • Meet the SC Property & Casualty Licensing Requirements: Applicant must be 24 years old or older as determined from the applicant's Date of Birth; Complete an insurance licensure application to the SC Department of Insurance following the process outlined in the SC Insurance Candidate Licensing Guide and submit fingerprints for a criminal history background check; The SC DOI must receive and review the application, the criminal history background record, and supporting documentation from any background or screening questions with a yes response for licensure decision. 


How much does it cost?
Tuition is valued at $1,500 but thanks to scholarship opportunities from the IIABSC Foundation, qualified students accepted into InsurAcademy through our application process attend FOR FREE. (Scholarships only available to candidates who are NOT currently employed by a SC independent insurance agency. Current IIABSC agency member employees pay a reduced tuition fee of $1,350.)

The only expenses incurred by students will be the cost of the course materials ($45), South Carolina licensing application, fingerprint, and exam fees. Currently, SC licensing fees are $25, fingerprint fee is $50, and the exam fee is $59 for each attempt of the exam required (SC Property, Casualty, Surety and Marine Insurance Producer – INSSC-PCSM04). However, upon successfully passing the exam, InsurAcademy will reimburse students for the exam fee, fingerprinting fee and licensing fee. Students will be reimbursed for the cost of the course materials once they take the exam.

Questions?
Email insuracademy@iiabsc.com with questions before or during the application process.




Apply here.

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Why InsurAcademy?

Attend from anywhere with our state-of-the art, online learning platform.
Comprehensive insurance education and training curriculum led by experienced insurance educators.
Combination of live and on-demand courses giving you the flexibility to attend while still maintaining your current job or responsibilities.
No cost to attend thanks to scholarship opportunities. The $1,500 tuition fee is waived for students accepted into InsurAcademy.
All InsurAcademy graduates are guaranteed a job interview with independent insurance agencies actively hiring.
Access exclusive job board featuring independent insurance agencies who wish to interview and hire InsurAcademy graduates.